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Asset Statuses & Events

Asset Status are helpful andon-style indicators of an asset's health. They can be used to quickly allow a user to determine the health of assets across large fleets. Most status changes create events that are posted to the event log, and can be displayed on dashboard panels alongside asset data.

Info

Email and SMS notifications can be triggered to anything posted to the event log based on user's preference on notification subscriptions.

Asset statuses can be affected by three things:

  1. Signal Rules in the Asset Configuration
  2. Timeout Rates in the Signal Configuration
  3. Manual Logs created by users

Critical

Triggered by: Rule or Manual Log

Overridden by:
1. Rule outputting Critical Status changing to a different status

2. Manual Log defining different status

Creates Event Log: Yes

Displays on Dashboard Panels: Yes*

Displays on Asset lists: Yes

Warning

Triggered by: Rule or Manual Log

Overridden by:
1. Any other rule on that asset outputting Critical

2. Rule outputting Warning Status changing to a different status

3. Manual Log defining different status

Creates Event Log: Yes

Displays on Dashboard Panels: Yes*

Displays on Asset lists: Yes

Error

Triggered by: Rule, orManual Log

Overridden by:
1. Rule outputting Warning Status changing to a different status

Creates Event Log: Yes

Displays on Dashboard Panels: Yes*

Displays on Asset lists: Yes

Normal

Triggered by: Rule, Manual Log, or lack of other status being output

Overridden by:
1. Any other rule on that asset outputting a different status

2. Manual Log defining different status

Creates Event Log: Yes

Displays on Dashboard Panels: No.* Depending on panel settings, Normal status clears other status indicators, denoting that device is operating normally

Displays on Asset lists: Yes

Informational

Triggered by: Rule or Manual Log

Overridden by:
1. Informational event doesn't affect an asset's status.

Creates Event Log: Yes

Displays on Dashboard Panels: No

Displays on Asset lists: No

Asset Timeout

Triggered by: Any included device's channel timeout rate being exceeded by the time interval between data reporting.

Overridden by:
1. New incoming data point

Creates Event Log: No

Displays on Dashboard Panels: Yes, when an asset is plotted on dashboard. Optionally you can choose to hide the signal's data and status if the signal has timed out. When individual signals are chosen for dashboard individual signal timeouts are used.

Displays on Asset lists: Yes

Signal Timeout

Triggered by: The asset signal timeout rate being exceeded by the time in between channel data reporting.

Overridden by:
1. New incoming data point

Creates Event Log: No

Displays on Dashboard Panels: Yes. Optionally you can choose to hide the signal's data and status if the signal has timed out. In some cases, the user can choose to display most recent data point while in the timeout state. In those instances, the data is shown along with a timeout icon, faded, and colored to reflect status (red/yellow/burgundy/green)

Displays on Asset lists: No

Displaying of statuses is optional on many dashboard panels.


Last update: March 31, 2021
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