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ExoSense Domain Service Configuration

Configuration and settings for deployed ExoSense solution instances.

Custom Hostname Domains

ExoSense application instances are typically deployed on the Exosite Murano platform with a url such as A custom domain hostname can be used such as

Custom domains are available at specific ExoSense tiers

The support page that details this process can be found here: Custom Hostname

Timeseries Retention

ExoSense solutions are by default set to 3 months of TSDB retention (history) for all signal data. Please contact support to change this configuration, for example to 12 months.


There may be data older than the set retention period as the database deletion process occurs over the month period.

Email Domain

ExoSense sends invites and notifications using email. It uses a SMTP Email service, by default using one provided by Exosite. Emails are sent from '' and have a daily rate limit.

It's encouraged to to use your own SMTP email address that emails (invites, notifications, etc) will be sent from. It's recommend to set up a dedicated email address rather than using a personal one for this purpose.

To set up your own SMTP credentials, please contact the Exosite support team. Support.

Required SMTP Email Domain Information:

server Fully qualified domain name of you email server, given by your email provider.
port The port number used by the SMTP server (e.g., 25, 587 or 2525 for http and 25, 587, 465 or 2526 for https scheme)
scheme Optional connection scheme, smtp by default. You can specify smtps if your email provider supports it.
user The SMTP server account
password The SMTP server password

SMS Notifications

ExoSense supports SMS Notifications through your own Twilio account. Please contact support to set up your credentials. There is no default Twilio account setup so SMS will not be available until your Twilio account is used.

Last update: April 7, 2021