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ExoSense Domain Service Configuration

Configuration and settings for deployed ExoSense solution instances.

Custom Hostname Domains

ExoSense application instances are typically deployed on the Exosite Murano platform with a url such as A custom domain hostname can be used such as

Custom domains are available at specific ExoSense tiers

The support page that details this process can be found here: Custom Hostname

Timeseries Retention

ExoSense solutions are by default set to 2 years of TSDB retention (history) for all signal data. Please contact support to change this configuration, for example to 12 months.


There may be data older than the set retention period as the database deletion process occurs over the month period.

Email Domain

ExoSense sends invites and notifications using email. It uses a SMTP Email service, by default using one provided by Exosite. Emails are sent from '' and have a daily rate limit.

It's encouraged to to use your own SMTP email address that emails (invites, notifications, etc) will be sent from. It's recommend to set up a dedicated email address rather than using a personal one for this purpose.

To set up your own SMTP credentials, please contact the Exosite support team. Support.

Required SMTP Email Domain Information:

server Fully qualified domain name of you email server, given by your email provider.
port The port number used by the SMTP server (e.g., 25, 587 or 2525 for http and 25, 587, 465 or 2526 for https scheme)
scheme Optional connection scheme, smtp by default. You can specify smtps if your email provider supports it.
user The SMTP server account
password The SMTP server password

SMS Notifications

ExoSense supports SMS Notifications through your own Twilio account. Please contact support to set up your credentials. There is no default Twilio account setup so SMS will not be available until your Twilio account is used.

SSO and User Authentication

For organizations that require enterprise user authentication, your own or additional social Single Sign-On (SSO) options, and functionality like multi-factor authentication, ExoSense can be configured to use your own Auth0 account to give you flexibility in your authentication methods.

Custom Authorization is available at higher ExoSense tiers.

Contact sales for further questions and options to support your custom authentication needs.

Using your own Auth0 account will support options such as:

  • Enterprise level Identify Providers such as SAML, LDAP (Active Directory), OpenID Connect, Azure Active Directory, Google Workspace
  • A universal login accross all of your applications including ExoSense
  • Additional Social SSO options
  • Multi-factor Authentication methods
  • Further security controls for identities.

Auth0 Setup:

Start by making a new Single Page Application in your Auth0 account with the following settings:

Auth0 Application Settings:

The following are general, but not exhaustive you can add additional applications to these

- Allowed Callback URLs: https://*
- Allowed Logout URLs: https://*
- Allowed Web Origins: https://*
- Allowed Origins (CORS): https://*

ExoSense Setup

Please contact support to create a ticket to finalize setting up your custom Auth0 use with ExoSense providing:

- Your ExoSense solution(s) to apply to

Last update: February 24, 2022